Contact Alltrue Customer Service

Alltrue email address for consumer assistance and general support is help@alltrue.com. Professional customer support representatives can help you with your order, shipping and delivery issues, and provide information on available payment options, gifts, and help you resolve issues with account access.
If you have privacy inquiries and seek to get in touch with the corporate legal team, send a message to privacyinquiry@alltrue.com.

The company is headquartered in Santa Monica. Alltrue corporate address for getting in touch with the company via regular mail is Retention Brands AT LLC, 1320 Princeton St. Unit 206, Santa Monica, California 90404, United States. Besides its main location in Santa Monica, the company also has an office in Los Angeles located at 12820 Panama St., Los Angeles, CA 90066.

Alltrue customer support department operates during regular business hours. Major holidays may affect Alltrue hours of operation, availability, and response times. It may take longer than usual for orders and inquiries to be processed during Christmas, New Year, and other big holidays.

To reach out to the company via Alltrue website, scroll down the page and click the “Contact Us” button. Then, choose the reason for your inquiry from the list and follow the tips on the screen. Also, by clicking the message button in the down-right corner of the page you can start the Alltrue live chat. After you provide your name and email, one of the support agents will join the chat to help you.